These sessions are designed to ensure that Management, Supervisors and Professionals are aware of the latest regulatory requirements. Focusing on updates and trends, these sessions are designed to assure that staff responsible for compliance are aware of the most current expectations.
Since the publication of ICH Q9, root cause analysis tools should be used as part of complaint, deviation and failure investigations. This half-day course is designed to overview some of the techniques that can be used, e.g. fish bone diagrams, the 5 why, process mapping and more…